Job Information
Lionbridge Technologies Project Manager in Mumbai, India
Customer Management
Manage client expectations.
Serve as primary day-to-day contact for external clients.
Provide support and input to Sales and external clients, including education about the localization process, as required.
Scope estimation and expectations management
QBR (actively take part in internal\external QBRs)
2. Production management
Plan and monitor projects to meet deadline, quality and budget requirements.
Collaborate with production teams to maintain appropriate client- or project-specific procedures, solutions, checklists and instructions.
Responsible for managing vendor relationships to ensure they are content and any expressed concerns within your scope are quickly and productively addressed.
Responsible for routine and proactive dialogue with linguists regarding KPI performance, available capacity and related constraints.
Logistics management with functional teams\Partners,
Maintaining project tracking and follow up with production teams as necessary
Arrange and deliver client deliverables to GPM (on-site manager)
Competent with technology and willing to evolve/learn new skills
Strong analytical skills - able to prioritize and balance competing demands in accordance with established priority hierarchy
Solution oriented - willing to push back and negotiate when needed.
Handling customer and/or vendor queries and mitigating the requirement on same page.
3. Finance management
Monitor and maintain project financials, including month end activities, revenue forecasting and billings.
Ensure the accuracy of financial project data, workflows, schedules and processes to maximize efficiency and profitability.
Budget creation and approval
Invoicing, Forecasting, Month end activities
Lionbridge embraces equal employment opportunity and a diverse workforce, making hiring and employment decisions based on individual merits and talent without regard to any protected status.
If you believe you need a reasonable accommodation in the online job application process for a posted position, please contact us at careers@lionbridge.com for assistance.